Last updated: January 2025
RedCity Rides ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard information when you use our website or services.
We collect information you provide directly when booking: name, email address, phone number, pickup/dropoff location and travel dates. We may also collect usage data (pages visited, device type) via cookies.
We use your information to confirm bookings, send reminders and communicate service changes. We do not sell your personal data to third parties.
Booking records are retained for 3 years for accounting and legal compliance. Marketing preferences are honoured immediately upon unsubscription.
You have the right to access, correct or delete your personal data at any time. Contact us at privacy@redcityrides.com.
We use essential cookies for session management and analytics cookies (opt-in) to improve our service. You can manage preferences via our cookie banner.
Privacy questions: privacy@redcityrides.com